Clean master samsung s71/28/2024 ![]() I then did a type of reset by holding the volume down button and the power button at the same time for at least 15 seconds and the screen worked! However, today I was using my phone, and it happened again from no cause, the screen shut off, but the phone was still on (I could feel vibrations from notifications). But no matter what I did, the screen wasn’t turning on. The phone was still on, I could feel it vibrating and the little blinker on the upper left was lighting up from notifications. Last week It drops roughly 4 ft onto tile, and it was fine for a few minutes, and then the screen shut off. So I’ve had this phone for close to 9 months and it has had its fair amount of drops. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.īelow are specific topics we’re bringing for you today: Problem 1: Galaxy S7 Active screen turns black at random If you can, kindly include the exact error messages you are getting to give us an idea where to start. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. These issues include the perennial black screen and water damage problems. We hope that you’ll find the solutions in this helpful. ![]() Our #GalaxyS7 post for the day covers 4 more issues that were reported to us recently. ![]()
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